Each Personario is a custom, hand-painted illustration made just for you. Because of the personalized nature of the artwork, we do not accept returns or offer refunds once the piece has been completed and shipped.
If your order is lost in the mail or doesn’t arrive, please get in touch, in that case, I can either issue a refund or send a replacement Personario.
If you have any questions or concerns, feel free to contact me at info@personarios.com.